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analyst Comcast Rep (CR) has entered room
CR: Hello Jared, Thank you for contacting Comcast Live Chat Support. My name is CR. Please give me one moment to review your information.
Jared: My Issue: I cannot remember my wireless password, and I can't figure out how to reset it.
CR: I am glad to have you on chat today. How's your day, Jared?
Jared: Hello CR. It is a pleasure to converse with you.
Jared: I arrived in Cape May at 3:30.
The admission ...
Jared: Thank you CR. One last question:
CR: It is done by by pushing the reset hole at the back of your modem using a tip of a pen or paperclip for more than 15 seconds.
CR: The default password is listed on the sticker of the modem/router labeled as Network Key.
CR: Sure, go ahead for your question.
Jared: Do you believe in God?
CR: Perfectly and 100%, yes.
Jared: Good to hear. Did you ever hear the story about Jesus walking along the beach with a man ... and the two sets of footprints
CR: Yes, I have heared of that story.
CR: Why are you asking?
Jared: That story is based on my life experience, CR. In a way, I was that man on the beach ...
Jared: I rarely tell anyone this, because it makes me seem like a crazy old man but ...
CR: Amazing! Each one of us has our downfall but however we deny God like Peter did, He won't care as His love for us is unconditional, Jared.
Jared: back when I was young, I suffered from Tuberculosis and during a feverish period where the doctor's feared they would lose me, I had that dream ....
Jared: So I went to the Church with my story ...
Jared: Of course, they asked if I'd like to be recognized, but I declined. You see, I love my anonymity
CR: I am so overwhelmed that I have encountered you today as my customer with my same belief and faith.
Jared: Now, every so often, I share the origin's of the Jesus beach walk with a random stranger because these are not just stories that we tell ourselves to stay strong, they are real events that actually happened
CR: And those stories encourages us all.
Jared: Now I must rest, CR. For I am very old and tired. Thank you for helping me, my child
CR: Thank you for sharing it with me.
CR: You're most welcome! I am so much happy and grateful to have your issue resolved today! I hope I made you a very satisfied customer today. Have I completely resolved your issues today?
Jared: Go in peace to love and serve the Lord. Good day
Jared: Yes you have, CR. Yes, you have.