Please share your comments here:
I can only assume that the walls separating your hotel rooms are very, very thin, which can result in some very uncomfortable situations for guests. I say this because for several hours during the night of my stay, I had to listen to my elderly neighbor loudly finger-banging who I can only pray was his wife. How do I know he was finger-banging this woman? Because, several times during the couple's loud expression of passion, the gentlemen yelled out:
"I'm finger-banging my wife so good, right now. You like that? You like that? God, I'm finger-banging the shit out of you, honey!"
And how do I know the gentlemen was, in fact, elderly? Again, he said it himself. I distinctly remember this gentleman screaming:
"You're getting finger-banged so good right now, baby. And I promise you, if I wasn't so goddamn old, I'd be banging you for real (coughing sound) ... you know I would sweetie, right?"
As fate would have it, the couple ended up exiting their room at the exact same time I did. We both opted for the continental breakfast that morning and, while I have no complaints about the food or the service
Please respond to let me know if I'm correct about the walls' thickness. If I'm wrong, I apologize. Perhaps the couple was just inordinately loud.
Of course, I wasn't really expecting any kind of response from this. I mean, what could they say? Mr. Bilski, I can assure you the thickness of our walls is more than sufficient, so this gentleman really must've been doing a number on his wife with the whole finger-banging thing. Please accept our most sincere apologies ... we value your .... If there's anything .... blah, blah, blah. To my surprise, they did respond and, even though they didn't reference the finger-banging incident specifically, they seemed genuinely concerned. Here's the email I received:
Thank you for taking the time to bring your concern to our attention and
allowing us the opportunity to address your needs. We are sincerely
sorry to hear we did not provide you with an excellent Ramada
experience. You can count on our team to help resolve your concerns.
To assist you in reaching a resolution, I've informed the Ramada
Cockeysville's general manager of the situation. The general manager
will contact you by 11/04/2011. As a company, we're committed to
delivering a great experience every time you stay with us, and I
sincerely apologize this did not happen in this case.
opportunity to respond to your concerns.
Count on me,
Wyndham Hotel Group
A Lifelong Ramada Customer,
Rev. Jared Bilski